To become a member, please visit our national site at: http://www.thinkhdi.com/join/levels.aspx Membership Levels HDI offers several levels of membership to match your needs and budget. Membership levels at-a-glance   Bronze Silver Gold Platinum Platinum Plus One Association Local Chapter X X X X X HDI's Annual Conference & Expo discounts   X X X X Special event discounts   X X X X Training discounts   X X X X HDI eStore discounts   X X X X Web access for members only   X X X X Annual Subscription to SupportWorld*   X X X X Access to the Support Professional Information Network (SPIN)   X X X X Access to the HDI Support Center Self-Evaluation     X X X Discounts for entire employee site       X X HDI Industry Leading Publications     1 set 1 set 5 sets Online Training     1 Course 1 Course 2 Courses *(US and Canada only) HDI Student Membership Discover HDI's Membership Levels Platinum Plus Membership with CSI $3,490  ($3,590 International members) One individual platinum membership Four individual gold memberships All five members receive: Complete members-only Web access to thousands of online resources Local chapter membership (if available in your area) SupportWorld subscription - the IT Support Industry's leading magazine (US and Canada only) Hard copies of quarterly Focus Books, periodic Metrics Guides, and the annual Practices & Salary Survey Access to Support Professional Information Network (SPIN) Webinars - a series of live, interactive, educational, members-only webinars Access to HDI Support Center Self-Evaluation Additional member benefits One HDI Customer Satisfaction Index License - Automatically receive weekly or monthly turn-key reports in an easy-to-read graphical format. Compare your organization to the goals you set, to others in the support industry, and to others in you specific industry. Free online courses ($745 value) – Receive one ITIL Lite course and one HDI certification course. Choose between HDI Customer Service Representative, HDI Support Center Analyst, HDI Desktop Support Technician. Plus, each gold member receives one free ITIL Lite course. That’s a total of six free courses! Discounted additional gold memberships - $295 per member ($100 savings) Special add-on "Web Only" accounts - $50 each All employees at the platinum member's site receive discounts to HDI's annual conference, training, certification, and eStore products (hundreds of dollars in savings) Platinum Plus Membership $1,495  ($1,595 International members) One individual platinum membership Four individual gold memberships All five members receive Complete members-only Web access to thousands of online resources Local chapter membership (if available in your area) SupportWorld subscription - the IT Support Industry's leading magazine (US and Canada only) Hard copies of quarterly Focus Books, periodic Metrics Guides, and the annual Practices & Salary Survey Access to Support Professional Information Network (SPIN) Webinars - a series of live, interactive, educational, members-only webinars Access to HDI Support Center Self-Evaluation. Additional member benefits Free online courses ($745 value) – Receive one ITIL Lite course and one HDI certification course. Choose between HDI Customer Service Representative, HDI Support Center Analyst, HDI Desktop Support Technician Plus, each gold member receives one free ITIL Lite course. That’s a total of six free courses! Discounted additional gold memberships - $295 per member ($100 savings) Special add-on "Web Only" accounts - $50 each All employees at the platinum member's site receive discounts to HDI's annual conference, training, certification, and eStore products (hundreds of dollars in savings) Platinum Membership $595  ($695 International members) One individual Platinum Member receives Complete members-only Web access to thousands of online resources Local chapter membership (if available in your area) SupportWorld subscription - the IT Support Industry's leading magazine (US and Canada only) Hard copies of quarterly Focus Books, periodic Metrics Guides, and the annual Practices & Salary Survey Access to Support Professional Information Network (SPIN) Webinars - a series of live, interactive, educational, members-only webinars Access to HDI Support Center Self-Evaluation. Additional member benefits One free online course ($595 value) - Choose ITIL Lite, HDI Customer Service Representative, HDI Support Center Analyst, or HDI Desktop Support Technician. Discounted additional gold memberships - $295.00 per member ($100 savings) Special add-on "Web Only" accounts - $50 each All employees at the platinum member's site receive discounts to HDI's annual conference, training, certification, and eStore products (hundreds of dollars in savings) Gold Membership $395  ($495 International members) One individual Gold Member receives: Complete members-only Web access to thousands of online resources Local chapter membership (if available in your area) SupportWorld subscription - the IT Support Industry's leading magazine (US and Canada only) Hard copies of quarterly Focus Books, periodic Metrics Guides, and the annual Practices & Salary Survey Access to Support Professional Information Network (SPIN) Webinars - a series of live, interactive, educational, members-only webinars Access to HDI Support Center Self-Evaluation. Discounts to HDI's annual conference, training and HDI's eStore Additional member benefits: One free online ITIL Lite ($150 value) Two free "Web Only" accounts ($100 value) Silver Membership $150   One individual Silver Member receives: Complete members-only Web access to thousands of online resources Local chapter membership (if available in your area) SupportWorld subscription - the IT Support Industry's leading magazine (US and Canada only) Access to Support Professional Information Network (SPIN) Webinars - a series of live, interactive, educational, members-only webinars Discounts to HDI's annual conference, training and HDI's eStore Bronze Membership $75

MEMBERSHIP