2012 Conference & Expo

Free One-day Pre-conference Workshop
Register for the HDI 2012 Conference & Expo by December 9, 2011 and you will receive not only our best conference pricing, but also a FREE one-day workshop.

  • Pre-9: Win Hearts and Build Teams: Facilitating Connections and Creating a Cool Culture
  • Pre-10: Bringing New Services onto the Service Desk
  • Pre-11: Measures, Metrics, and Madness: The New World of Guiding, Not Grading
  • Pre -12: The Fundamentals of Process Improvement
  • Pre-13: Support Wars

Use promo code ALUMNI when registering.